Is the backup actually running?
Nightly server backups, cloud copies, and scheduled test restores. Backup & disaster recovery
Dallas–Fort Worth · since 2005
Your in-house IT department, outsourced.
Solution Engine IT provides managed IT services and IT support for businesses across the Dallas–Fort Worth Metroplex. We monitor your systems, fix what breaks, and build the software you can’t buy — on a flat monthly rate or hourly, with no long-term contract.
More than IT. It’s in the name: solutions.
Why Solution Engine IT
We find the solution. Or we build it.
With Solution Engine IT, you never have to wonder whether your network is backed up, whether your email is secure, or whether an IT problem is slowing your team down. Our technicians work as an extension of your business. Our IT team becomes your IT team.
Is our email secure?
Spam filtering, antivirus, and a firewall with web filtering on every managed network. Managed IT
Who shows up when a computer dies?
Remote help when that’s the fastest fix, and on-site support across DFW when it isn’t. On-site & remote support
What if the software doesn’t exist?
We build the portal, the form, or the dashboard your process needs. Custom web applications
IT services
One team. Nine services.
Managed IT and help desk support, on-site computer repair, backup and disaster recovery, cloud servers, VoIP phones, websites, and custom software. Each service page explains what’s included, who it’s for, and how we get started.
01 Managed IT Proactive monitoring, help desk support, security patching, antivirus, spam filtering, and nightly backups for your network, workstations, and servers. Details 02 On-site & remote IT support Desktop and laptop troubleshooting, hardware sourcing, upgrades, and printer and network fixes — remotely when possible, on-site across DFW when needed. Details 03 Backup & disaster recovery Continuous and nightly backups, on-site and in the cloud, with tested restores — so ransomware, viruses, or failed hardware don’t cost you your data. Details 04 Cloud & virtual servers Custom Linux web servers, virtual private servers, hosted QuickBooks, and managed databases that scale with your business instead of a server closet. Details 05 Server & network installation Server installation, upgrades, maintenance, and migration, plus business network, firewall, and Wi-Fi setup — including rack and data center moves. Details 06 VoIP phone systems Business VoIP phone systems that cut line costs, make it easy to add or move extensions, and let your team answer calls from a laptop or mobile phone. Details 07 Website design & SEO Mobile-friendly website design, keyword research, on-page and local SEO, and ongoing updates that help customers find your business on Google. Details 08 Custom web applications Can’t find the right software? We build custom web applications, customer portals, and integrations that fit the way your business works. Details 09 Intranet & internal tools Web-based intranets, dashboards, and forms that connect your departments, share data, and move internal processes out of email. Details
One accountable partner
One team for your whole stack.
Email, backups, servers, phones, your website, and the software you can’t buy off the shelf. When those are split across four vendors, the gaps between them become your problem. We cover all of it, and we answer for all of it.
Our proven process
From first call to launch.
01
Meeting
We learn your business, look at your current systems, and talk through what’s getting in the way.
02
Planning
We put together a plan of action for the job, with the scope, timeline, and cost spelled out.
03
Execute
With the plan approved, we get to work — remotely, on-site in DFW, or both.
04
Feedback
We review the results with you, make final adjustments, and finish testing.
05
Launch
We launch the project and monitor its performance to make sure it keeps running the way it should.
Industries
IT built around how you work.
Small businesses, financial firms, and healthcare practices across DFW each have different stakes when technology fails. We plan for yours.
Let’s get started
Talk to a local IT team.
Call for anything urgent. For projects, planning, or a second opinion on your current IT, send a message. It goes to our support desk and to Jermaine Rodriguez directly.