Managed IT services that keep your business running.
We monitor and maintain your network, computers, and servers so problems are caught before they become downtime. When something does need attention, you call people who already know your setup.
Managed IT means we take responsibility for the day-to-day health of your technology. We monitor your workstations and servers, keep security patches current, watch for failing hardware, filter spam and malicious web traffic, and back up the data your business can’t afford to lose. Your staff gets unlimited phone support with remote assistance, so a stuck computer becomes a short call instead of a lost afternoon.
Every agreement is built around the systems you actually run. Some clients want us to be their entire IT department. Others already have someone on staff who handles the basics and want a professional team behind them for monitoring, after-hours issues, and projects that need a specialist. Both work, and the plan says exactly what we cover.
You choose how to pay. A month-to-month, quarterly, or annual support agreement spreads IT costs evenly through the year. Or pay hourly for the work we complete. Either way, there is no long-term contract.
What’s included
- Help desk supportUnlimited phone support with remote assistance for your staff.
- Remote monitoringContinuous monitoring of workstations and servers for failing hardware, low disk space, and offline systems.
- Patch managementWindows and security updates tracked and applied on schedule, so nothing depends on someone remembering.
- Antivirus & web filteringVirus protection on every server and workstation, plus a firewall with web and virus filtering.
- Email securitySpam filtering across your mailboxes, and administration of Microsoft 365 or Google Workspace accounts.
- Asset reportingA current inventory of your hardware and software for budgeting and replacement planning.
- Nightly backupNightly on-site backup of critical server data, with cloud options under Backup & disaster recovery.
Who it’s for
Small and mid-sized businesses in Dallas–Fort Worth without a full-time IT person, and businesses that have one and want a team behind them.
How we get started
We start with a conversation and a walkthrough of your network, computers, and servers. You get a written plan with monthly and hourly options. Once you approve it, we onboard your systems and start monitoring.
Common questions
What do managed IT services cost?
It depends on how many users, workstations, and servers we support. After a short assessment we quote a flat monthly rate. Hourly support is always available if a monthly agreement isn’t the right fit.
Do I have to sign a long-term contract?
No. Support agreements can be month-to-month, quarterly, or annual, and many clients simply pay hourly for the work we complete.
Can you work alongside our existing IT person?
Yes. We can take on monitoring, patching, backups, and after-hours issues so your in-house person can focus on the work only they can do.
Related services
Let’s get started
Talk to a local IT team.
Call for anything urgent. For projects, planning, or a second opinion on your current IT, send a message. It goes to our support desk and to Jermaine Rodriguez directly.