Home · Services · On-site & remote IT support
IT support at your place, or remotely from ours.
When a computer won’t boot, a new hire needs a laptop, or the shared printer stops working, you need someone who can fix it today. We provide desktop and hardware support throughout the Dallas–Fort Worth Metroplex.
Our on-site and remote IT support covers the hands-on side of business technology: sourcing the right hardware, troubleshooting desktops and laptops, upgrading aging machines, and fixing the printers, peripherals, and network connections your staff depend on.
Most problems can be solved remotely, which is usually the fastest option for you. When the job needs a technician in the room — new equipment, cabling, or a machine that won’t power on — we come on-site anywhere in the DFW Metroplex.
Support is available hourly with no contract, or included in a managed IT agreement. Either way, we agree on how the work is billed before we start.
What’s included
- Desktop & laptop repairTroubleshooting, rebuilds, and performance fixes for business workstations.
- Hardware sourcingComputers, monitors, and peripherals specified to fit the job and the budget.
- UpgradesMemory, storage, and operating system upgrades that extend the life of equipment you own.
- New-hire setupComputers configured with the accounts, software, and access a new employee needs on day one.
- Printers & peripheralsShared printers, scanners, and docking stations connected and working.
- Remote or on-siteRemote help for quick fixes, on-site visits across DFW when hands are needed.
Who it’s for
Businesses that want IT help as needed without a monthly agreement, and managed IT clients whose agreement includes desk-side support.
How we get started
Call (972) 249-9766 or send a note describing the problem. We’ll tell you whether it can be fixed remotely or needs a visit, and how it will be billed.
Common questions
Do you offer hourly IT support?
Yes. On-site and remote support is available hourly with no contract. Managed IT clients receive support under the terms of their agreement.
Where do you provide on-site IT support?
Throughout the Dallas–Fort Worth Metroplex. Remote support is available wherever your team is working.
Related services
Let’s get started
Talk to a local IT team.
Call for anything urgent. For projects, planning, or a second opinion on your current IT, send a message. It goes to our support desk and to Jermaine Rodriguez directly.